It application functional analyst, Staff

Fulltime 2 days ago
Employment Information
  • The role will serve as the first point of contact for user issues (Level 1 support) and participate in system implementation or improvement initiatives, as well as post golive activities.
  • Receive issue reports or improvement requests from users
  • Monitor and follow up on ticket status with users, and identify whether the issue can be resolved at Level 1 or needs to be escalated to Level 2 (corporate team)
  • Gather requirements and analyze business processes to provide effective solutions aligned with the corporate team
  • The role will fully support Tenaris applications, including SAP SD, MM, PM, FI, and the Industrial system.